Refund policy

Most all 14kt Luna Skye by Samantha Conn pieces are made to order, unless available in stock. Each piece is individually handmade and because of this might take up to 3 weeks to ship. If available in stock, items will be shipped upon your selection of shipment rate. Once each piece is made if not in stock, shipment time will reflect your chosen shipment rate.
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Insurance is covered on all orders based upon the value of each piece.
Because all pieces are handmade to order, refunds and returns are NOT accepted unless the item is damaged or there was a mistake on our part.
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In the case of a repair or damaged piece, we do not refund shipping costs and will cover damages up to a week of delivery.
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Everything that is posted on our social media sites are for sale; If you do not see a piece on the site that you see on our instagram (@lskyejewelry) or facebook feed please contact sales@lskyejewelry.com for pricing and purchasing.
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All ring sizes come in US sizing. Please be sure of your ring size when placing an order, as once your ring is made it can most likely not be resized. However, every ring on the site can be made in any US ring size.